SMYLEN PRIVACY NOTICE
This Privacy Notice describes how Smylen, Inc. (“we”, “us,” “our”) collects, uses and discloses
information about individuals who use our website, applications, services, tools and features, or otherwise
interact with us (collectively, the “Services”). For the purposes of this Privacy Notice, “you” and “your”
means you as the user of the Services, whether you are a customer, website visitor, job applicant,
representative of a company with whom we do business, or another individual whose information we
have collected pursuant to this Privacy Notice. Please note that the Services are designed for users in the
United States only and are not intended for users located outside the United States.
While this Privacy Notice may describe protected health information (as defined by the Health Insurance
Portability and Accountability Act of 1996, as amended, and regulations promulgated thereunder
(collectively, “HIPAA”)) that we process on behalf of healthcare providers, we process such information
as a “business associate” of those healthcare providers. If you have questions or would like to learn more
about how your healthcare provider processes your information, please refer to your healthcare
provider(s)’ HIPAA Notice of Privacy Practices or other privacy notices.
Please read this Privacy Notice carefully. By using any of the Services, you agree to the collection, use,
and disclosure of your information as described in this Privacy Notice. If you do not agree to this Privacy
Notice, please do not use or access the Services.
1. CHANGES TO THIS PRIVACY NOTICE
We may modify this Privacy Notice from time to time, in which case we will update the “Last Updated”
date at the top of this Privacy Notice. If we make material changes to the way in which we use or disclose
information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last
email address you provided us, by posting notice of such changes on the Services, or by other means
consistent with applicable law) and will take additional steps as required by applicable law. If you do not
agree to any updates to this Privacy Notice, please do not continue using or accessing the Services.
2. COLLECTION AND USE OF YOUR INFORMATION
When you use or access the Services, we collect certain categories of information about you from a
variety of sources.
Information You Provide to Us
Some features of the Services may require you to directly provide us with certain information about
yourself. You may elect not to provide this information, but doing so may prevent you from using or
accessing these features. Information that you directly submit through our Services includes:
● Basic contact details, such as name, address, birthdate, phone number, and email. We use this
information to create and maintain your account and provide the Services, and to communicate
with you (including to tell you about products or services that may be of interest to you, for
example, the CareCredit credit card).
● Account information, such as username, password, and other security-related information that
you select and the answers you provide. We use this information to provide the Services and to
maintain and secure your account with us. If you choose to register an account, you are
responsible for keeping your account credentials safe. We recommend you do not share your
access details with anyone else. If you believe your account has been compromised, please
contact us immediately.
● Payment information, such as bank account, credit or debit card information, and billing
address, which we collect using a third party payment processor. We use this information to
process your payment and provide the Services.
● Information you provide when using the Services, such as payment or insurance information.
We use this information to provide the Services.
● Applicant details, such as information included in your resume or CV, references, and job
history. We use applicant details to process your application for employment and to evaluate your
candidacy.
● Any other information you choose to include in communications with us, for example, when
sending a message through the Services.
Information We Collect Automatically
We may also automatically collect certain information about your interaction with the Services (“Usage
Data”). To do this, we may use cookies and other tracking technologies such as web beacons (“Tracking
Technologies”). Usage Data may include:
● Device information, such as device type, operating system, unique device identifier, and internet
protocol (IP) address.
● Other information regarding your interaction with the Services, such as browser type, log
data, date and time stamps, location, clickstream data, interactions with marketing emails, and ad
impressions.
We use Usage Data to tailor features and content to you, market to you, run analytics and better
understand user interaction with the Services. For more information on how we use Tracking
Technologies and your choices, see the section below, Cookies and Other Tracking Technologies.
Information Collected From Other Sources
We may obtain information about you from outside sources, including information that we collect directly
from third parties and information from third parties that you choose to share with us. Such information
includes:
● Information provided by your healthcare provider, which we use to provide the Services.
● Information provided by identity verification services, which we may use to confirm your
name and information.
● Information provided by credit card / financing partners, which we may use to help facilitate
offers from these providers or otherwise to provide the Services.
● Analytics data we receive from analytics providers such as Google Analytics.
● Information we receive from career websites, such as LinkedIn, Monster, or Indeed, which we
use to process your application for employment.
Any information we receive from outside sources will be treated in accordance with this Privacy Notice.
We are not responsible for the accuracy of the information provided to us by third parties and are not
responsible for any third party’s policies or practices. For more information, see the section below, Third
Party Websites and Links.
In addition to the specific uses described above, we may use any of the above information to provide you
with the Services and to maintain our business relationship, including by enhancing the safety and
security of our Services (e.g., troubleshooting, data analysis, testing, system maintenance, and reporting),
providing customer support, sending service and other non-marketing communications, monitoring and
analyzing trends, conducting internal research and development, complying with applicable legal
obligations, enforcing any applicable terms of service, and protecting the Services, our rights, and the
rights of our employees, users or other individuals.
Finally, we may deidentify, aggregate, or anonymize your information such that it cannot reasonably be
used to infer information about you or otherwise be linked to you (“deidentified information”) (or we
may collect information that has already been deidentified/anonymized), and we may use such
deidentified information for any purpose. To the extent we possess or process any deidentified
information, we will maintain and use such information in deidentified/anonymized form and not attempt
to re-identify the information.
3. COOKIES AND OTHER TRACKING TECHNOLOGIES
Most browsers accept cookies automatically, but you may be able to control the way in which your
devices permit the use of Tracking Technologies. If you so choose, you may block or delete our cookies
from your browser; however, blocking or deleting cookies may cause some of the Services, including
certain features and general functionality, to work incorrectly. If you have questions regarding the specific
information about you that we process or retain, as well as your choices regarding our collection and use
practices, please contact us using the information listed below.
Your browser settings may allow you to transmit a “do not track” signal, “opt-out preference” signal, or
other mechanism for exercising your choice regarding the collection of your information when you visit
various websites. Like many websites, our website is not designed to respond to such signals, and we do
not use or disclose your information in any way that would legally require us to recognize opt-out
preference signals.
4. DISCLOSURE OF YOUR INFORMATION
We may disclose your information to third parties for legitimate purposes subject to this Privacy Notice,
including the following categories of third parties:
● Our affiliates or others within our corporate group.
● Vendors or other service providers who help us provide the Services, including for system
administration, cloud storage, security, customer relationship management, marketing
communications, web analytics, payment networks, and payment processing.
● Third parties for marketing purposes.
● Professional advisors, such as auditors, law firms, or accounting firms.
● Third parties in connection with or anticipation of an asset sale, merger, or other business
transaction, including in the context of a bankruptcy.
We may also disclose your information as needed to comply with applicable law or any obligations
thereunder or to cooperate with law enforcement, judicial orders, and regulatory inquiries, to enforce any
applicable terms of service, and to ensure the safety and security of our business, employees, and users.
5. THIRD PARTY WEBSITES AND LINKS
We may provide links to third-party websites or platforms. If you follow links to sites or platforms that we
do not control and are not affiliated with us, you should review the applicable privacy notice, policies and
other terms. We are not responsible for the privacy or security of, or information found on, these sites or
platforms. Information you provide on public or semi-public venues, such as third-party social networking
platforms, may also be viewable by other users of the Services and/or users of those third-party platforms
without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of
the content on such platforms or of their owners or operators.
6. DATA SECURITY AND RETENTION
Despite our reasonable efforts to protect your information, no security measures are impenetrable, and we
cannot guarantee “perfect security.” Any information you send to us electronically, while using the
Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do
not use unsecure channels to send us sensitive or confidential information.
We retain your information for as long as is reasonably necessary for the purposes specified in this
Privacy Notice. When determining the length of time to retain your information, we consider various
criteria, including whether we need the information to continue to provide you the Services, resolve a
dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity, or
protect ourselves, including our rights, property or products.
7. HOW TO CONTACT US
Should you have any questions about our privacy practices or this Privacy Notice, please email us at
support@smylen.com.
Effective: 11/14/2025
